Blog Archive

Select Plus Retirement

Microsoft retires Select Plus

Microsoft Select Plus was introduced in late 2008 to offer customers flexibility, better asset management and a way to balance growing technology needs with predictable costs when purchasing Microsoft software licences.  Select Plus was for large organisations, above 250 PCs, with multiple affiliates that wanted to purchase their software licenses and services at any affiliate level (centralised or decentralised purchasing), while realising advantages such as discount levels and licence management as one organization.  Since the agreement never expired, customers didn’t need to renegotiate and renew agreements every three years as they did with Enterprise Agreements.

You may have noticed we’re talking past tense here.  That’s because Microsoft announced in July 2014, at the Worldwide Partner Conference, that Select Plus would be retired.  Let’s examine why and what’s replacing it.

Firstly, there is no need to panic if you have a Select Plus agreement as this has always been a phased retirement and a lot of effort has gone into ensuring you will get the best advice from your transacting partner.

The replacement program is the Microsoft Products and Services Agreement (MPSA).  MPSA has been in the market in a limited form since December 2013, has gradually been growing in scope and will ultimately supersede all the current volume-licensing plans Microsoft offers across small, midsized and enterprise customers.

Microsoft volume licensing

 

The diagram above summarises the current volume licensing programs, whether they’re aimed at small (blue) or large (purple) customers; whether they require commitment from the customer in terms of covering all qualified devices or whether a customer can purchase as much or as little as they need through a transactional arrangement.  It also shows which agreements offer non-perpetual licenses (shown by the dots) and whether Software Assurance is a built-in component of the agreement (where the SA is shown in a circle) or optional (SA not in a circle).  All of the products purchased through these agreements have traditionally been installed on-premises but a relatively recent change is that customers can buy Online Services through the majority of these agreements too with the noticeable exception of Select Plus.

What does the Select Plus customer do, who doesn’t want an EA and wants to buy Online Services through a transactional agreement?  How did customers acquire Online Services before they could purchase them through their Volume Licensing agreements?  The Microsoft Online Subscription Agreement (MOSA) exists as an alternative way of customers buying their Online Services.

You might be thinking this is sounding rather complex and fragmented.  If you are, you’ve hit the nail on the head and that’s why the MPSA was introduced.  A single, simplified agreement to purchase Online Services, Software and Software Assurance so you decide how and when you license Online Services and Software.

Transactional purchasing rules through the MPSA are just like Select Plus.  Customers can make transactional purchases of software licences only or licence and Software Assurance.  However, unlike Select Plus, customers can also purchase Online Services and work with multiple partners under a single account.  The chart  (click to enlarge) summarises the differences and for a comprehensive comparison of Select Plus vs the MPSA you can download this guide.

MPSA vs Select plus

 

 

 

 

The most recent change to MPSA was March 1st 2015 when it was expanded to include not just commercial customers but also government and academic customers too.  And in the near future you can expect to see MPSA including committed offerings as well as offerings for smaller customers.  The diagram below shows how MPSA fits into our volume licensing pattern for 2015.

Volume licensing with MPSA

 

You can see why we’ve called this a phased approach and figure 3 provides an approximate timeline of where the MPSA is headed; a complete transformation of the Microsoft Volume Licensing programs to encompass enterprise customers and small/midsized customers through the Open programs.

Microsoft MPSA roadmpa

 

You can read more about the MPSA on the main Microsoft site but now you know why Select Plus is being retired and what is replacing it, let’s look at the critical dates for commercial customers.

July 1st 2015 – Select Plus will no longer be available for new commercial customer agreements and the MPSA will be offered in its place.  Customers with an existing Select Plus agreement can continue to renew their Select Plus agreement after this date or choose to migrate to the MPSA and maintain their current Select Plus price level.

July 1st 2016 – Commercial customers with existing Select Plus agreements will no longer be able to renew Software Assurance through Select Plus agreements, or make new purchases through their existing Select Plus agreements after the next agreement anniversary.  All future purchases will be moved to the MPSA.  Customers will continue to have full rights and access to all software and Software Assurance acquired under Select Plus.

One point to emphasise is as of March 2015 the MPSA does not replace the Enterprise Agreement (EA) or the Enrollment for Education Solutions (EES), so if you have either of those, you should continue to license through these agreements.  Also note that Government and Academic customers purchasing through existing framework agreements or the Government Partner model should continue to do so as neither of these options will be supported through the MPSA at launch for Government and Academic customers in March 2015.

Finally, although most Select Plus customers should now look towards the MPSA, how might the Enterprise Agreement fit with the MPSA?  Customers with an existing EA or EES should continue to purchase through this agreement as this currently remains best option for committed licensing.  Should you want to make transactional purchases of Online Services, software licenses (with or without Software Assurance) or to renew Software Assurance, then we’d suggest purchasing through the MPSA.  Customers with an existing EA can sign an MPSA if they need a transactional option for purchasing in conjunction with their EA.

You can keep up to date on the Select Plus retirement via the Microsoft site and for more information on the Microsoft Products and Services Agreement, contact your Microsoft partner.


Office Demos to Make Customers Cry

User jumping for joy

We don’t mean make them cry in a bad way.  Let me set the scene.  Microsoft have between 1-1.5 billion users of Office applications worldwide.  The Office developers work really hard to make the applications intuitive so users can just get on and use them without needing to take a day’s training course in Outlook or Excel.  However there’s a downside.  Users tend to use new versions of Office in the same way they used the previous version so they don’t really see any immediate improvement and that’s part of the reason we see customer inertia; no-one takes the time to point out some of the fantastic things they can now do.

With new Office versions, there’s really two buckets of goodness – firstly, a bunch of new features and secondly, improvements.  The improvements might include a single button which does what used to take the user 5 minutes and twenty clicks in the previous version.  Or perhaps an improvement will stop users swearing so much!  New features are great too but I find they’re best learnt organically; take a couple of minutes each day to look at a new feature and if it will help, then practice it but don’t try to learn every new trick in Office from day 1.

So we’re starting a series of very quick demos that you can easily emulate either to learn from or to repeat if you have customers that use Office.  Welcome to number 1.

Excel Flashfill

1. Download and open the sample Excel file.  Once you’ve downloaded that, pat yourself on the back for ensuring you had up-to-date anti-malware installed and you can confidently download files from the great unwashed Internet.

2. You’ll see a simple table with five columns.  Column 2 (Data) holds concatenated strings which we need to split out into the correct columns, so the Manager column will hold names such as John, Jenny and Bill and the Category column will hold the type of expense such as Advertising, Events and Digital Marketing.  Some Excel users will look in the help for a string function that will work.  Others will look in the ribbon and perhaps try out Text to Columns.  Most users will see there’s only twenty table rows and just type or copy and paste.  That’s how errors occur; one Bill might be typed with three l’s in it; we won’t notice and the reports will be wrong.

Excel flashfill demo step 1

 

Excel flashfill3. Click in cell D4 and type John.  Hit ENTER to go to cell D5 and type Jenny.  As soon as you’ve typed Jen you should see Excel volunteer the rest of the rows.  It’s as if a little Excel intern has been watching and is now stepping into take over your work.  How lovely.  Hit enter to accept the Flashfill.

4. Now click in cell E5, type Events and hit ENTER.  Hit CTRL+E to force Flashfill to evaluate the pattern at this point and you should see the suggestions.  Press ENTER to accept.

5. Flashfill can do smarter things too.  Click in cell F5 and type John heads up events.  Then hit enter to move down into cell F6 and start typing Jenny heads up advertising.  Flashfill will complete the rows for you, including respect to your capitalisation of the category name (keeping it lowercase).

Customers have asked at what point Flashfill is checking.  You can be reassured that this is nothing scary.  We’re all happy with autofill; type in 1 in a cell and 2 underneath and you can have Excel continue the numbering pattern t0 3, 4, 5, etc.  Flashfill is just an extension of autofill, that’s all.

Flashfill step 3Sometimes Flashfill will not guess correctly first time in which case you ignore the greyed out suggestions and keep typing rows.  Your little Excel intern will keep watching and at some point will guess the correct pattern at which point you just hit ENTER to save lots of typing!  Sheet 2 includes an example of this.  Click in cell C2 and type Adriana from Germany.  Go to cell C3 and type Billy from United Kingdom.  Flashfill is suggesting incorrect matches at this point but you just ignore it and keep typing in the rows.  You will need to get down to row 5 (Damien from Germany) before the suggested pattern is correct and at this point you can accept it by hitting ENTER.

Flashfill is available as a Ribbon command too (on the Data tab) and is a feature of Microsoft Excel 2013 and Office 365 ProPlus.

Subscribe to our Twitter feed for more hints and tips, take one of our Office courses or let us run an Office Buzz Day for your users.


Buy-out Subscription Licences

Microsoft Volume Licensing Logo

One of the customers during a recent Microsoft Volume Licensing training event asked for some clarification around their Enterprise Agreement Subscription (EAS).  As the name suggest, EAS licences are non-perpetual, the customer only rents them so at the end of the agreement term, typically 3 years, the customer can either renew the agreement, uninstall the software or buy-out the subscription licences to make them perpetual.

There are two categories of product within the agreement; enterprise (or platform) products and additional products.  The enterprise products are so-called because they must be taken enterprise-wide – every qualified device must have a licence so if the customer wants to licence Windows 8.1 through their EAS, every qualified device the customer owns must be included, they couldn’t just licence 100 out of 500 pcs.

The agreement states that should a customer wish to buy-out their subscription licences, all enterprise products must be bought-out and additional products, such as SQL Server can be bought-out as required.  But many people interpret this as the enterprise products must be bought-out in order to buy-out the additional products.

The best place to check is the agreement document itself.  Take a look at the Corporate “Enterprise Subscription Enrollment” form that is signed for EAS customers and section 6 (End of Enrollment term and termination) states “If Enrolled Affiliate elects not to renew” and then goes on to offer the buy-out option “(i) Subscription Licenses buy-out. Enrolled Affiliate may elect to obtain perpetual Licenses as described in the Section titled ‘Buy-out option’ for Licenses in which a buy-out is available.”

The Buy-out clause (Section 2, paragraph g, clause v) details that

“The buy-out order must include Subscription Licenses for:

(1) Qualified Devices and Qualified Users added during the final year of the Enrollment term; and

(2) any Additional Products used by Enrolled Affiliate for which it has not yet placed an order; and

(3) either of (sic) both of the following:

1) for all Enterprise Products which allow buy-out, the number of perpetual Licenses equal to the total number of Enrolled Affiliate’s current Qualified Devices or Qualified Users for such Products, and/or

2) For Additional Products, the number of perpetual Licenses Enrolled Affiliate elects to obtain.”

Firstly it looks like there’s a mistake in the form on part 3 and it should say either or both of the following.  So if a customer wants to buy out any of the enterprise (platform) products then they must buy-out all of those products.  However they can instead buy out just additional products and there’s no need to buy out the complete order of additional products.

Finally, how do you know which products are enterprise and which are additional?  Check the Microsoft Volume Licensing Product List or attend one of our Licensing Training Courses.


Windows Server 2003 End of Support

Windows ServerJuly 14th is a day perhaps better known as Bastille Day.  History buffs might remember it as the birth day of both former US President Gerald Ford and Jim Gordon (drummer for one time super group Derek and the Dominos).  Windows focused IT pros, on the other hand will know that July 14th 2015 is when the lights go out for Windows Server 2003 (and Windows Server 2003 R2).  In less than 200 days’ time from now, Server 2003 will no longer attract bug fixes or patches.

Looking Back at Server 2003

Server 2003 was another great version of Windows Server with a wealth of new and improved features.  It was released to manufacturing in April 2003.  This release coincided with the release of Windows XP as the client operating system for both home and business users, in effect replacing Windows 98/ME.

Windows Server 2003 included a load of new and improved features including Distributed File System, support for SANs, ISCSI, NUMA and Multipath I/O.  Active directory and it’s underpinnings (including DNS) were also much improved.

Server 2003 shipped in a large number of separate SKUs: including Standard, Enterprise, Data Center and Web. Server 2003 shipped for 32-bit and 64-bit processors and for the Intel Itanium range.  In addition a number of derivative versions were also shipped, including Windows Computer cluster Windows Storage Server, Windows Home Server, Windows Server for Embedded systems and of course Small Business Server

In December 2005, Microsoft issued a major update, Windows Server 2003 R2 (which also reaches its end of life this summer coming).  The R2 version kept the same kernel and driver set of Windows Server 2003, but included a number of non-kernel improvements, including better branch office support, improved identity and access management and, in an attempt to improve manageability a free add on Services for Unix (aka SFU) was also included.

So what?

But in just a few short month, the Server 2003 party will be over.  From that all free support will cease.  There will be no further publically issued patches.  Organisations may be able to contract with Microsoft for longer support – but such contracts will be expensive (certainly more expensive than the cost of upgrading).

From August, Microsoft will issue patches for bugs that may well have been in Server 2003 – but no patches will be issued for Server 2003 itself.  These later patches provide significant input to the hackers who can use the patches to help develop malware that would target Server 2003 specifically.  At some point in the future, any Server 2003 box that is internet facing will simply not be safe (or yours).

Now of course the sky won’t fall down on the 15th of July the day after end of life.  The world will not cease to exist from then.  But from that point on, your older systems are increasingly at risk.  One could argue that IT departments and possibly the company’s management, that fail to upgrade in time and later get hacked, were negligent.  If those servers are running inside some sort of compliance regime, you may find those servers out of compliance.  In the case of PCI compliance, you could find that Visa/MasterCard may cease doing business with you – and for some companies this could mean the end of the organisation.  Other compliance regimes can impose other sanctions.  All in all, there’s little upside to continuing running Server 2003.

There may be some cases, where upgrading is difficult, if not impossible.  Server systems running certain applications or supporting specialist hardware may find that software or hardware is not supported on later versions of the OS.  It’s easy to say that you should have had a plan B for such situations and had it figured out a long time ago.  But upgrading is rapidly becoming a requirement not an option.

Upgrading to what?

So let’s assume you do want to upgrade – what do you upgrade TO?  There are a lot of factors that you need to take into account.  These include the advances in hardware and software as well as the impact of both virtualisation and the cloud.

A lot of systems still running Server 2003 and R2 are old and well ready to be retired.  Technology has improved significantly since you implemented Server 2003.  Server hardware today is significantly faster and more energy efficient.  X64 systems now allow huge amounts of RAM, and SSD disks are significantly faster.  Networking has seen speeds rise by several orders of magnitude.  The whole hardware landscape has evolved significantly.

Newer versions of Windows Server have also provided significant new features, not least of which is Hyper-V, Microsoft’s approach to virtualisation. If you are wanting to upgrade, it makes sense to go for Windows Server 2012 R2.

Virtualisation has been another huge change in the way one designs a data centre.  In the Server 2003 era, virtualisation was not all that common, with VMware being about the only serious game in town.  Whereas Virtualisation was once a niche approach, today, there’s almost no system that cannot be easily virtualised.  There are of course some exceptions to this, i.e. servers that utilise specialised hardware – but for almost all commercial applications – virtualisation should be the only option.

In summary, you should be upgrading to the latest version of the Server OS you can.  Given that upgrading to a new version may well incur costs relating to the new Operating System – you might as well get the latest version (Server 2012 R2).  Besides the obvious feature benefits, Server 2012 R2 mean your next upgrade will be as far away as you can get!

It might be tempting to just wait for the next version of Windows Server (aka Windows Server 10).  But since Microsoft announced that this version would not ship for another year – you are going to be at risk till you can get the final version.  You could just go live on the beta versions – but going live on beta server software seems to me to be even riskier!  Waiting for the next server release is possible – but certainly a risky plan.

Your Upgrade Project

Gartner reckons it can take anywhere from 6 to 9 months to carry out an upgrade.  Now for some simple scenarios (a Server 2003 File and Print server), moving to the Server 2012 R2 for those features is going to be pretty simple.  But moving LOB of apps is likely to be harder.  And of course, almost every organisation has a number of applications that may not be simple or straight forward to upgrade.

To assist in the Upgrade, Microsoft has a couple of really helpful packages.  The first is the Microsoft Assessment and Planning Toolkit (AKA MAP). Microsoft say: “The Microsoft Assessment and Planning (MAP) Toolkit is an agentless inventory, assessment and reporting tool that can securely assess IT environments for various platform migrations”.  You can get the MAP toolkit for free from Microsoft at: https://technet.microsoft.com/en-gb/solutionaccelerators/dd537566.aspx.  This tool should help you to assess your network with respect to upgrading from Server 2003.  It will also help you to plan your project.

Another tool that can be useful as part of an Upgrade Project is the Application Compatibility Toolkit.  Microsoft describe the ACT kit as:  “a lifecycle management tool that assists in identifying and managing your overall application portfolio, reducing the cost and time involved in resolving application compatibility issues and helping you quickly deploy Windows and Windows updates.”  The ACT helps you to identify the applications within your overall application portfolio and to evaluate the upgrade.  The ACT also enables you to ‘fix’ applications so that they run properly in the latest versions of MS operating systems.  As such this tool will be invaluable in making older applications work without having to do costly upgrades.

The ACT and MAP tool sets do overlap a bit but both are extremely valuable.  And they are also both free.  Having said that, undertaking an analysis of your existing network, a step you really need to take as part of upgrading, can take time.  It’s NOT an overnight task.  And what’s more, you may find a whole lot of applications that are both critical to the business or some part of the business but are totally unknown to IT.  You need time to assess these applications and to plan for moving these applications forward.

Get Started SOON

If you are still running Server 2003 in any shape or form – you should have an upgrade strategy.  You should work out what you are going to upgrade, and what to.  This is not necessarily a fast process.  It can take weeks to work out all the applications you have and analyse each and every one for upgrade potential.  And where upgrading to a new OS means an upgraded or a totally new application suite, you can find the upgrade process is going to be longer.

So, bottom line: if you haven’t started now – you are going to be hard pressed to finish in time.  Get moving.

Of course a great first step is to become certified in Windows Server 2012 R2.  It only takes 2 minutes to register for our 13th April Installing and Configuring Windows Server 2012 MCSA or any of our official Microsoft courses.

About the author: Thomas Lee is a long standing IT Pro consultant, author and trainer.  He has had a consulting practice since the late 1980s after leaving what is now called Accenture.  Thomas has co-authored several books as well as writing for magazines such as BackOffice Magazine and PC Pro.  He has also spoken at Microsoft TechEd across the world.


When 1TB Just Isn’t Enough

Unlimited storage with OneDrive for BusinessSpare a thought for all those workers out there who still have storage limits.  A 200MB inbox for example.  For a while now, Office 365 customers have been able to enjoy unlimited Exchange Online Archiving and 1TB of OneDrive for Business storage.  But Microsoft likes to set limits that customer’s aren’t going to hit.  Starting in 2015, all Office 365 customers will enjoy unlimited OneDrive storage at no additional cost.  No specific timescales but every customer will be notified of their service changes.

The Office blog highlighted the change in October last year but we’re starting to see Office 365 consumer and commercial customers receive this upgrade.

One step at a time however, as the current limit on items within a OneDrive for Business library is 20,000, including files and folders.

[Update for May 2015 – the current limits of 20,000 files and 2GB per file will be removed in Q4 of 2015 when the next generation OneDrive synchronisation client is released.  However a single file limit of 10GB looks likely]


New Office 365 Datacentres

New Office 365 locationsThe issue of data sovereignty arises a lot with cloud computing so it’s good to stay up-to-date with plans for local datacentres.  Offering Office 365 services from local datacenters helps customers feel more confident about complying with regulations that require data to be kept in their own region.  Microsoft has a regionalised data centre strategy with Office 365 and the billing address of the customer, which the customer’s administrator inputs during the initial setup of the services, typically dictates the Office 365 region and the primary storage location for that customer’s data.  You can view these regions on the Microsoft Office 365 Data Maps page.  For example, customer’s in Asia Pacific will have their Office 365 hosted in datacentres in Hong Kong and Singapore, however some data may reside elsewhere such as Active Directory and Global Address Book data.

Microsoft announced they’ll be launching Office 365 services from datacenters in Japan (December 2014), Australia (March 2015) and India (late 2015) and these regions will replicate data across datacenters in a single country only.

Customers should be able to create new tenants inside these additional regions as soon as they’re online (for example Japan is available now).  Existing customers in the affected regions will have their data moved to the new Office 365 datacenters from September 2015 and will be given six weeks advance notice of their move date.

You can read more about these plans on TechNet and also about the Japan datacentre on the Office 365 blog.

No news about a UK datacentre as yet.


Microsoft Azure Resources

Stack of books and resourcesIf you’re looking to use or build a practice around Microsoft Azure, good on you.  Here’s a bunch of links that might come in handy.  Feel free to bookmark the page, we like being bookmarked.  We like it even more when you train with us.

Manage the directory for your Office 365 subscription in Azure

Get started backing up to the cloud with SQL Server Backup to Microsoft Azure Tool

Building a highly available on-premises VPN gateway

Microsoft Azure in Open Licensing

Active Geo-Replication for Azure SQL Database

Backup and Restore Windows Azure IaaS Virtual Machines using BLOB Snapshots

New Azure Active Directory Sync tool with Password Sync is now available

Install or upgrade the Directory Sync tool

Azure Virtual Machines – Common Questions and Issues

Azure Service Level Agreements

Understanding Azure SQL Database and SQL Server in Azure VMs

Guidelines for Deploying Windows Server Active Directory on Azure Virtual Machines

Installing IIS Dynamic IP Restrictions in an Azure Web Role (PAAS)

Windows Azure Availability Sets

Manage the availability of virtual machines

About Regional VNets and Affinity Groups for Virtual Network

New D-Series Virtual Machine Sizes

Virtual Network Overview

Configure a Point-to-Site VPN in the Management Portal

Configure a Static Internal IP Address for a VM

IP Addressing

Name Resolution (DNS)

How To Change the Drive Letter of the Windows Temporary Disk

High Availability and Disaster Recovery for SQL Server in Azure Virtual Machines

SharePoint Server Farm

Active Directory Pricing

Azure Backup FAQ

Deploy Office 365 Directory Synchronization (DirSync) in Microsoft Azure

Microsoft Azure: Connecting multiple VNET’s to a VNET

Add a co-administrator to an Azure subscription

Azure SQL Database Security Guidelines and Limitations

About VPN Devices for Virtual Network

Free Azure eBook – Fundamentals of Microsoft Azure


Free Azure eBook

Man holding the word freeStaff at Microsoft aren’t usually allowed to say the word free.  Someone will sue on the basis of abusing market dominance.  However sometimes, it’s justified.

Eric Ligman, a senior sales excellence manager at Microsoft, has posted a few news items in the past about freely downloadable eBooks.  Microsoft Press can be pretty generous and the latest free eBook released is titled Microsoft Azure Essentials: Fundamentals of Azure.  I heard about this smack bang in the middle of teaching an Azure course.  How serendipitous.

The eBook, written by two Microsoft Most Valued Professionals (MVP) Michael S. Collier and Robin E. Shahan is a great point to start about the capabilities of Azure, which I describe as an enormous box of Lego.  Azure can be anything and you need to play and practice to get the best out of it.  I’ll explain some concepts and ideas in a future blog post.

The book also has a publication date of February 2015 so is up to date.  The change cadence of Azure is bewilderingly fast so it’s nice to read something which matches the current offerings.

You can download Microsoft Azure Essentials: Fundamentals of Azure along with a host of other titles directly from Microsoft Press.  And of course, we run Azure training courses so if you are looking to gain an MCP in Azure or kick-start your Azure technical knowledge, have a look at our cloud courses or drop us a line.


PowerPoint Presenter View Says No

PowerPoint Presenter ViewAn attendee had an issue with a PowerPoint file and could not choose ‘Use Presenter View’ as it was greyed out and disabled.  What’s more, when the slideshow was started, it didn’t take up the whole screen but annoyingly, played in a window and left the system tray icons at the bottom of the display.  How is a speaker supposed to present their awesome slideshow on plans for World Domination v1.0 if they can’t even get PowerPoint working?  As you can imagine, we use PowerPoint quite a lot so were happy to point out the issue.

First thing to check of course is whether the dual monitor option in Windows is set up correctly and in this case it was.  The second cause is a feature of PowerPoint that is less well-known because most slideshows are presented live by a speaker.  An alternative is to set-up self-running presentations, either in full screen (for example on kiosk displays) or in a window.  These will typically use recorded timings for each slide and animations so they play and advance in a timely manner and might even loop continuously.  To set your PowerPoint deck up to run automatically, choose Set Up Slide Show in the Slide Show ribbon tab.

Set up slideshow button

 

 

This will open a window where you can set your play options.

Set up PowerPoint slideshow

 

 

 

 

 

In our attendee’s example, the Show Type was set to Browsed by an individual which meant the show would play in a resizable window and not full screen or presenter view.  Kiosk mode plays the show full screen and uses timings to advance the slides; users cannot click or touch to advance.  The default is Presented by a speaker and for some reason this deck had that option changed.  Once we’d selected the correct show type, the Use Presenter View checkbox was active again and the world is happy.

Of course, if you’d like to know more hints and tips on Microsoft PowerPoint or any Office application, we’d love to hear from you.