Action Items in Outlook

In the Office 365 Exchange Admin Centre there are several default apps that can be turned on in Outlook by your administrator such as Action Items, Bing Maps, Suggested Meetings or Unsubscribe. These apps can help to streamline your daily workflow and save you time.

All emails received into your inbox will be scanned. If Outlook notices anything that needs to be ‘actioned’ it will flag these items to¬†you in the form of buttons above the reading pane.

In the following example, Outlook has picked up and flagged an address and an item that needs to be actioned.

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Click on Bing Maps to see the exact location of the address.

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Click on Action Items to see what items need to be actioned. In this example, Outlook has picked up that the sender has asked me to download a form from the files library. It has flagged this with a suggested action of adding it into my tasks lists for follow-up.

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So next time you receive an email, take a glance at the bar above the reading pane for Bing Maps, Action Items, Suggested Meetings etc. These can be really helpful and time saving little apps!