Azure Direct to Azure in Open

Moving vanThere are three main routes to purchasing Microsoft Azure services:

1 – Direct through Azure.com and your credit card is billed monthly in arrears for the services you use.  Can result in a scary bill if you’re unsure of the cost of the Azure services.

2 – Purchase an Azure ‘top-up’ via an IT reseller through the Open volume licence channel.  Just like a mobile phone top-up; the top-ups are available in multiples of $100 and if your credit runs out, your services stop until you top-up again.

3 – Purchase via an Enterprise volume licence agreement.  You can read more detail in an earlier blog post about How to buy Azure.

Imagine you are an IT reseller.  You might actually be one in which case, not so tricky.  You have a new customer who has been running some infrastructure on Azure and purchased the services direct.  You’ve worked hard to persuade them that you can offer a nice managed service with single billing.  To effect this, you’ll need to move them from direct into Open licensing.  How do you do this?

Call Ghostbusters Support

First, you need to create the new Azure in Open subscription and also make sure that the service administrator is the same on both the subscriptions.  This will involve the following steps:

  1. Log into https://account.windowsazure.com using the Live ID of the account owner or delegate for the new Open subscription
  2. Once you log in, you should be at the Subscriptions page of the Account tab but if not, click on the Account tab at the top of the page.
  3. Select the subscription for which you want to change the Service-Administrator
  4. Click on Edit Subscription Details on the right hand side of the page
  5. Change the Service Administrator to the same as the customer’s direct subscription

Then phone Azure billing support to ask them to migrate the existing services across.  Billing support is included in all Azure subscriptions.

Not all services can be migrated from one subscription to another but here is a list of services that should be ok to move:
Virtual Machines
Cloud Services
CDN
Web sites
Media Services
Service Bus
Storage
Multi Factor Authentication
Traffic Manager
Mobile Services
Virtual Network
Access Control Service

Some services can be migrated easily by the partner or customer (self-service migration):
VSO
SQL DB
Multi-Factor Authentication

Finally, some services cannot currently be moved:
Azure Active Directory
BizTalk Services
HD Insight
Backup 
Hyper-V Recovery Manager
Azure Store
Import / Export
Scheduler
Management Services 
SQL Reporting
Caching

If in doubt, support will be able to advise but this should give you an idea of what’s possible.