December 1st marked two extraordinary launches: a brand new Office 365 plan called E5 and Microsoft becoming a Telco.
We described the key new features and capabilities in an earlier post and we’re going to concentrate on the licensing concepts in this blog post.
Some of the new features will be included via updates to the E1 and E3 plans. Most of the new features will be included in the E5 plan with the exception of PSTN Calling which will be an add-on subscription. All of the new features will be available as standalone subscriptions which will suit customers that don’t require all of the E5 functionality but do want one of two of the new capabilities.
This does mean that Office 365 E4 plan follows E2 in being discontinued. E4 will remain on the pricelist until the end of Microsoft’s financial year, June 30th, 2016. Customers on E4 will be able to renew it as E4 prior to that date but should look to transition into E5 or into E3 with the Cloud PBX add-on. If customers want to maintain E4 functionality after June 30th, they can transition to the E3 plan and add the new Skype for Business Plus user subscription licence (USL) that was released on the 1st December.
Table 1: Office 365 E1, E3 and E5 plans with new or enhanced features highlighted in orange
How can customers licence Office 356 E5?
Office 365 E5 is available as a:
- Full User Subscription Licence (USL) for new users
- Step-up licence for existing Office 365 E3 and E4 customers
- From SA USL for customers who currently own licences for and have active Software Assurance (SA) on Office and a Client Access licence (CAL) Suite
- Add-on licence for customers who already subscribe to the Enterprise Cloud Suite (ECS)
At launch, what you’ll see on the price list is Office 365 Enterprise E5 without PSTN Conferencing. Office 365 E5 and Cloud PBX is available worldwide, however the PSTN conferencing feature is only available in fifteen countries from the 1st December. Lucky UK; we’re one of those fifteen. The remaining 191 countries (bonus points if you can name them all; I had to source from the United Nations) cannot enjoy PSTN conferencing yet so it‘s unfair to sell them full E5.
Where PSTN Conferencing is available, customers will purchase Office 365 Enterprise E5 without PSTN Conferencing and Office 365 Skype for Business PSTN Conferencing
Where PSTN Conferencing is not available, customers will purchase Office 365 Enterprise E5 without PSTN Conferencing
At some point in the future, we’ll announce a single Office 365 E5 licence on the pricelist which is likely to be priced the same as the combination of E5 w/out PSTN Conferencing and the Skype for Business PSTN Conferencing licences.
What channels are the new plans available through?
Being a telco brings tax and regulatory responsibilities. Microsoft needs to sell these PSTN features in the right way so whilst the Office 365 Enterprise E5 without PSTN Conferencing SKU is available worldwide and through all licensing channels, currently Office 365 Skype for Business PSTN Conferencing is only available through direct channels: the Microsoft Online Subscription Program (MOSP) and direct Enterprise Agreements.
How can customers licence the new features as standalone subscriptions?
Table 2 lists the new standalone licences along with the relevant pre-requisite.
Table 2: Office 365 E1, E3 and E5 plans with new or enhanced features highlighted in orange
How can customers licence the PSTN Calling Plans?
These are not available as of December in the UK. In fact they are only available in the US but the UK should be able to enjoy this in the first half of 2016.
There are two PSTN Calling Plans: Domestic and International. Domestic will have a set price per user/per month for 3,000 minutes of national calls. The International Plan will include the domestic quota and add 600 minutes of international calls. These quotas will be allocated to the organisation as a whole, rather than each user so a customer with 10 USLs for the International PSTN Calling Plan will have 30,000 national minutes and 6,000 international minutes.
What do the PSTN features include?
At launch, PSTN Conferencing includes the ability to advertise a national, non-freephone number (e.g. 0118 for Reading, 020 for London, etc.). The person dialling into the conference will pay for the call charges. Customers can also dial-out to a phone using a national phone number in order to bring someone into the Skype conference.
In 2016, there will be a consumption billing model, similar to Azure consumption billing, where customers can maintain a balance of monetary credit. This can then be used to advertise Freephone numbers to conferences and dial-out to international phone numbers to bring people into the conference. The call charges will be met using the consumption balance.
The same goes for the PSTN Calling plans. If a customer exceeds their quota of minutes, or a customer subscribing to the Domestic plan wants to make international calls, the charges will be drawn from their consumption balance.
E5 and the PSTN features mark a very exciting chapter in Microsoft’s online capabilities. Keep a close eye out for the release of UK PSTN Calling plans and the consumption billing in 2016. We’ll continue to keep you up to date with blog posts.