Blog Archive

More Free Events for Partners

man_spyglass_books_1600_clr_17479

Small and midsize businesses (SMBs) face a complex and changing landscape when it comes to understanding all of the different ways new technologies can help their businesses.

Many Microsoft partners are capitalising on the opportunity to grow their businesses by expanding their roles to that of a trusted advisor and business consultant — looking for ways to help SMBs modernise across the IT platform.

Microsoft is focused on helping you deliver solutions that address your customers’ key goals and business challenges. So you can use technology to help make them be more successful, whether by improving operational efficiency, protecting data, helping employees be more productive, or better connecting with customers. In fact, only Microsoft offers a complete platform with the flexibility to deliver the solutions your customer’s need, from server to cloud, desktop to mobile devices.

ModernBiz Technical Series

The ModernBiz Technical Series provides training, demonstrations and hands-on instruction on how to use the latest Microsoft technologies to deliver solutions to SMB organisations. This set of training courses is designed to prepare Microsoft value-added reseller (VAR) partners to help customers get the benefits of the modern business by providing solutions and services that span the entire IT ecosystem, from server, to cloud, to devices.

In this training, you will:

  • Get hands-on experience: With a focus on building real-world solutions, this training consists of presentations, demos, and hands-on labs.
  • Get the skills you need to build real-world SMB solutions: This technical series is designed specifically for partners working with SMB customers to build solutions using the latest products and technologies from Microsoft.

Any of the ModernBiz Technical Series courses can be attended as a standalone course or as a part of the complete series.

Who should participate: The ModernBiz Technical Series course is for Microsoft value-added reseller (VAR) partners who work with small and midsize organisations. The training is designed for those who are ready to learn more about meeting the technical needs of SMBs with Microsoft solutions.

Audience: IT Professionals, Consultants, SMB Resellers

Level: 200 (Technical) This training aligns to the Microsoft ModernBiz campaign for SMB partners.

There are free one or two day courses for each of these key technology areas.

Current Schedule:

South:

Grow Efficiently Track 1 – 12th January (Reading)

Grow Efficiently Track 2 – 13th January (Reading)

Grow Efficiently Track 3 – 26th January (Reading)

Business Anywhere – 27th January (Reading)

Grow Efficiently Track 1 – 2nd February (London)

Grow Efficiently Track 2 – 10th February (London)

Grow Efficiently Track 3 – 11th February (London)

Connect with Customers Track 1 – 1st March (Reading)

Connect with Customers Track 2 – 2nd March (Reading)

Safeguard your Business – 8th March (London)

Business Anywhere – 9th March (London)

Grow Efficiently Track 1 – 22nd March (Reading)

Midlands:

Grow Efficiently Track 1 – 3rd February (Birmingham)

Grow Efficiently Track 2 – 16th March (Birmingham)

North:

Grow Efficiently Track 1 – 4th February (Manchester)

Business Anywhere – 15th March (Manchester)

Scotland:

Grow Efficiently Track 1 – 19th January (Edinburgh)

Grow Efficiently Track 2 – 20th January (Edinburgh)

Grow Efficiently Track 3 – 24th February (Edinburgh)

Business Anywhere – 25th February (Edinburgh)

 

Grow Efficiently

These courses are designed to help you migrate customers off legacy infrastructure and get the most out of their technology. Example topics are Windows Server 2012 on-premises, Azure infrastructure as a Service (IaaS), Windows 10, Office 365, and Azure.

Grow Efficiently Track 1 is designed to teach you how to migrate SMB customers off of legacy infrastructure to either Windows Server 2012 on-premises or Azure IaaS

Track 2 covers how to migrate SMB customers to Windows 10 and get started with Office 365

Track 3 teaches how to integrate on-premises infrastructure with Microsoft Azure

Safeguard Your Business

In this track, learn how to use the latest Microsoft technologies to deliver solutions that help SMBs protect company information and improve business continuity. Modules in this track include Azure Backup and ASR, Securing Windows 10, Data Loss Prevention in Office 365, eDiscovery and Archiving in Office 365, and Office 365 and Azure AD Premium RMS.

Connect with Customers

These training modules cover Microsoft Dynamics CRM Online as well as Office 365 collaborative services.

Track 1 is devoted to Microsoft Dynamics CRM Online, including Introduction to CRM Online, CRM Online Integration with Office 365, and CRM Online Integration with Power BI

Track 2 teaches how to implement Office 365 collaborative services and business intelligence to solve business problems. Example modules include Modern Collaboration, SQL Server 2014 Data Platform, Azure Relational Database Services, Creating and Exploring a Power BI Dashboard, and Reporting from On-premises Analysis Services with Power BI.

Business Anywhere

Here, you’ll learn how to enable SMBs to work from anywhere on any device. Topics include Windows 10 Management (with IE 11 and Edge); Mobile Device and Identity Management with Intune, EMS, and Office 365; Remote Desktop Service and Azure Remote App; Deploying Office 365 ProPlus; Skype for Business Conferencing; and Securing Windows 10.

Imageframe are pleased to be running many of these courses so come along and say hi!

Keep up to date with these and more on the Microsoft Partner Network UK blog.


Miss the Full Start Screen?

Are you on Windows 10 and finding that you miss the full start screen?  Yes, the one that almost everyone said they hated when Windows 8 was launched.

Windows 10 defaults to the live tiles just in the lower left corner, as shown below.

Small Windows 10 Start
By going to the Settings app, Personalization, Start and enabling the Use Start full screen option, you can have the tiles across the full screen and reminisce about the good old days.

Windows 10 Start screen full size

 


Free Technical Events for Partners

man_spyglass_books_1600_clr_17479

Small and midsize businesses (SMBs) face a complex and changing landscape when it comes to understanding all of the different ways new technologies can help their businesses.

Many Microsoft partners are capitalising on the opportunity to grow their businesses by expanding their roles to that of a trusted advisor and business consultant — looking for ways to help SMBs modernise across the IT platform.

Microsoft is focused on helping you deliver solutions that address your customers’ key goals and business challenges.  So you can use technology to help make them be more successful, whether by improving operational efficiency, protecting data, helping employees be more productive, or better connecting with customers.  In fact, only Microsoft offers a complete platform with the flexibility to deliver the solutions your customer’s need, from server to cloud, desktop to mobile devices.

ModernBiz Technical Series

The ModernBiz Technical Series provides training, demonstrations and hands-on instruction on how to use the latest Microsoft technologies to deliver solutions to SMB organisations.  This set of training courses is designed to prepare Microsoft value-added reseller (VAR) partners to help customers get the benefits of the modern business by providing solutions and services that span the entire IT ecosystem, from server, to cloud, to devices.

In this training, you will:

  • Get hands-on experience: With a focus on building real-world solutions, this training consists of presentations, demos, and hands-on labs.
  • Get the skills you need to build real-world SMB solutions: This technical series is designed specifically for partners working with SMB customers to build solutions using the latest products and technologies from Microsoft.

Any of the ModernBiz Technical Series courses can be attended as a standalone course or as a part of the complete series.

Who should participate: The ModernBiz Technical Series course is for Microsoft value-added reseller (VAR) partners who work with small and midsize organisations.  The training is designed for those who are ready to learn more about meeting the technical needs of SMBs with Microsoft solutions.

Audience: IT Professionals, Consultants, SMB Resellers

Level: 200 (Technical) This training aligns to the Microsoft ModernBiz campaign for SMB partners.

There are free one or two day courses for each of these key technology areas.

Current Schedule:

South:

Microsoft Cloud for SMB – 19th October (London)

Connect With Customers – 26th October (Reading)

Business Anywhere – 27th October (Reading)

Microsoft Cloud for SMB and Grow Efficiently Track 2 (2day) – 3rd & 4th November (Bristol)

Microsoft Cloud for SMB and Grow Efficiently Track 2 (2day) – 9th & 10th November (Reading)

Safeguard Your Business – 16th November (London)

Safeguard Your Business – 1st December (Reading)

Microsoft Cloud for SMB and Grow Efficiently Track 2 (2day) – 7th & 8th December (London)

 

Midlands:

Microsoft Cloud for SMB – 7th October (Birmingham)

Business Anywhere – 18th November (Birmingham)

 

North:

Microsoft Cloud for SMB – 5th October (York)

Business Anywhere – 6th October (Manchester)

Connect With Customers – 19th November (Manchester)

Grow Efficiently Track 2 – 25th November (York)

Microsoft Cloud for SMB – 15th December (Manchester)

 

Scotland:

Business Anywhere – 12th October (Edinburgh)

Connect With Customers – 13th October (Edinburgh)

Microsoft Cloud for SMB and Grow Efficiently Track 2 (2day) – 23rd & 24th November (Edinburgh)

Imageframe are pleased to be running many of these courses so come along and say hi!

Keep up to date with these and more on the Microsoft Partner Network UK blog.


Clean Install of Windows 10 Upgrade

Microsoft Windows 10

Performing a clean install of the free Windows 10 upgrade is a 2 step process.  Firstly as an in-place upgrade to register the free upgrade and then as a clean install.  This is an inconvenience especially when upgrading multiple desktops and sometimes in-place upgrades from one version of an OS fail to complete.

In-place Upgrades can Fail

Reasons for failed upgrades range from undetected incompatible hardware drivers, erroneous applications, user tweaked settings, malware, antivirus and hard disk accelerator software through to not enough disk space, underlying bad disk sectors and proprietary disk compression or encryption software.

Although these possibilities have been around for many years, the free offer of a Windows 10 upgrade has made more people than ever want to jump up onto this new release and because of the time limitation before the free upgrade offer expires in July 2016, it has made the heightened the perception of urgency to do it now (it could just be because ‘the grass is greener’ or maybe even some think Microsoft will suddenly have a change of heart and whip this free upgrade from under them).

And while the vast majority of people will simply perform the in-place upgrade and allow Windows 10 to merge onto their existing PC setup, some, however, prefer to go down the ‘purists’ route of a clean install.  Migrate all the useful data off their existing system, wipe the drive (preferably after having run a HDD surface scan on older drives), install a fresh OS and enjoy the challenge of searching out any missing drivers for those odd hardware pieces.

In order to be eligible for a Windows 10 free upgrade you must allow the upgrade process to identify that your existing OS installation is valid in terms of version (Windows 7, 8.0, 8.1), edition (Home or Pro), and activation (genuine software, not a trial, or otherwise not properly activated).  For those interested in more detail, go to the Windows 10 FAQ.

Two-Step Upgrade Process

This leads us back to our original point; performing a clean install of Windows 10, whilst trying to qualify for the free upgrade, is a 2 step process.  Firstly the existing OS must be registered as being eligible and secondly that eligibility must be migrated over to the new clean install.

Given that quite often the reason for a clean install is that this existing OS is experiencing some of the issues I mentioned right at the very start of this article this can mean that this initial in-place upgrade never completes, preventing enrolment of the PC to enable a subsequent clean install.

However, this is a shortcut to this initial step – that of enrolling/registering/certifying (call it what you will) the PC’s existing OS that it is indeed suitable and eligible for a free Windows 10 upgrade without having to perform the entire Windows 10 in-place upgrade first.

Naturally, before proceeding, any data migration from the old PC must be completed, either in the form of a backup, file transfer or Easy Transfer Wizard.  You may even want to consider performing a full system image copy in case you do not successfully complete the fresh install phase.  Proceed only if you have a way to recover.

  1. Download a copy of Windows 10.
  2. Use your preferred method to access the files within the downloaded ISO (such as burn it to disk, mount it within Windows or use a 3rd party utility to expand it).
  3. Search for gatherosstate.exe.  Depending on the version of the image you chose, it will either reside in sources or \Windows\x64\sources or \Windows\x32\sources.  Copy gatherosstate.exe to your desktop.
  4. Ensuring you are properly connected to the internet, run the gatherosstate application.  After a few seconds, an additional file should appear on your desktop – GenuineTicket.XML.  This is confirmation that your existing PC and OS have passed the pre-requisites needed to perform a clean Windows 10 install.  Save the file GenuineTicket.XML to a location NOT on your system HDD (as this is going to be wiped).  Any location will do; USB, network share, even email it to yourself!
  5. Perform your clean install of Windows 10.  When requested for the product key, click the ‘SKIP’ button.
  6. When the clean install has completed and you’re looking at your fresh desktop, locate GenuineTicket.XML and copy it to the hidden folder C:\ProgramData\Microsoft\Windows\ClipSVC\GenuineTicket.  You can navigate to it directly by pasting this URL directly into a RUN dialog box (Win+R to activate, or Win+X,R or just type in RUN into the Cortana search box).
  7. Reboot your PC.
  8. That’s it!  In order to confirm activation, bring up the SYSTEM panel (Win+Pause, Win+x, S, or type SYSTEM into the Cortana search box).  The System dialog box will now confirm that this new installation is activated.
  9. Allow updates to be performed on your new system, via SETTINGS, Update & Security.
  10. Enjoy that new-fresh Windows 10 installation smell!

Windows 10 – More Licensing FAQs

Microsoft Windows 10

Windows 10 was released on the 29th July and was made available in volume licensing on the 1st August.  The licence agreements are available on the Microsoft Volume Licensing documentation site (for software purchased through volume licensing) and the Microsoft Licence Terms site (for OEM and full packaged product, FPP).

So now is a good time to revisit some questions regarding the retail version.  For Windows 10 bought through Volume licensing, you can read the Windows 10 Volume Licensing Guide.

Q – Where can I download the ISO media for the free upgrade so I can upgrade several machines from a USB stick?

A – http://www.microsoft.com/en-us/software-download/windows10.  Of course this isn’t a free version of Windows to download and install but it allows you to upgrade several machines without requiring each of them to download the Windows 10 build from the internet.  You can also use it to perform a clean install if you have a Windows 10 product key.  Full instructions are given.

Q – When does a device cease being the same device?  If a faulty PC motherboard is replaced but the HDD remains unchanged will Windows 10 continue working?  We frequently re-install existing Windows operating systems to return to a clean test environment.  How many times will we be able to do this with a Windows 10 licence before the re-installs are blocked?

A – Typically, the motherboard is the critical mass here.  You can change the hard drive(s) and reinstall, change the video card, even upgrade the processor and Windows will still work on the device.  With the free upgrade offer, you must upgrade on a pc that has Windows 7, 8 or 8.1 already installed (except Enterprise and RT editions).  Once you have upgraded to Windows 10 on the PC and successfully activated it, you won’t have a Windows 10 product key but you will be able to perform a clean installation and select the Skip button on the product key page.  Your PC will activate online automatically so long as the same edition of Windows 10 was successfully activated on the PC by using the free Windows 10 upgrade offer.

You are also allowed to install Windows virtually on the device (but not off the device, e.g. on a network share as that becomes virtual desktop access and requires its own licensing).  Section 2d (iv) of the EULA (end user licence agreement):

(iv)    Use in a virtualized environment. This license allows you to install only one instance of the software for use on one device, whether that device is physical or virtual. If you want to use the software on more than one virtual device, you must obtain a separate license for each instance.

There are limits on how many times you can activate Windows over the Internet on the same device but if you ever hit that limit, you should be able to perform telephone activation instead.  There’s no activation limit enforced in the licence terms.  If you move a HDD containing a physical installation of Windows 10 or move a .VHD with Windows installed to another pc, it may work but you may also find that reactivation is triggered by the changes and unless the Windows licence is transferable you’ll be non-compliant.

Q – How will licensing work for people who build their own PC and would normally buy a retail version of Windows?  Is that licence going to be transferable to a subsequent build, or is the retail licence going to be limited to that particular PC [and if so, what’s the definition of “that particular PC”]?

A – You can still purchase the retail (FPP) licence of Windows 10, install that on a bare-metal pc and the licence will be transferable to another device (subject to only installing Windows on one device at a time).  Preinstalled Windows (OEM) remains non-transferable.  Now this does open up new territory for retail Windows; you can buy the retail version once, enjoy updates to Windows and when you want to upgrade your pc, simply transfer your Windows licence to your new pc without requiring an OEM licence.  It’s pretty tricky to buy a bare-metal pc from the major manufacturers however and OEM licences became a lot cheaper recently so that may not save much money.  Section 4b of the EULA details transfer rights:

b.      Stand-alone software. If you acquired the software as stand-alone software (and also if you upgraded from software you acquired as stand-alone software), you may transfer the software to another device that belongs to you. You may also transfer the software to a device owned by someone else if (i) you are the first licensed user of the software and (ii) the new user agrees to the terms of this agreement. You may use the backup copy we allow you to make or the media that the software came on to transfer the software. Every time you transfer the software to a new device, you must remove the software from the prior device. You may not transfer the software to share licenses between devices.

If you are an OEM or System Builder, there remains the COEM (Commercial Original Equipment Manufacturer) product for just that purpose.  Windows 8.1 COEM licence removed the DIY (personal use rights) addendum so if you’re building your own pc for personal use, buying the retail product is the correct way to licence.

Q – How is the lifespan of a PC going to be determined?  If I have a PC with Windows now, will it still be supported as long as the hardware is still operational, or is there going to be a time limit?  Or just a drift towards bits of hardware no longer being supported which would result in being forced to upgrade to a newer PC [and a new Windows licence]?  Not everyone cares about the latest capabilities – plenty of people only use PCs to browse the web.

A – No time limit but you’ll find that certain components will become superseded and as such the minimum system requirements for Windows may change.  The Microsoft Product Lifecycle pages state:

• Updates are cumulative, with each update built upon all of the updates that preceded it.  A device needs to install the latest update to remain supported.
• Updates may include new features, fixes (security and/or non-security), or a combination of both.  Not all features in an update will work on all devices.
• A device may not be able to receive updates if the device hardware is incompatible, lacking current drivers, or otherwise outside of the Original Equipment Manufacturer’s (“OEM”) support period.
• Update availability may vary, for example by country, region, network connectivity, mobile operator (e.g., for cellular-capable devices), or hardware capabilities (including, e.g., free disk space). 

Q – How much will an OEM version of Win10 cost; a version to be incorporated into our instruments?  I cannot find any info on this.

A – There are new editions of Windows 10 called Windows 10 Mobile and Windows 10 Core.  These are ideal for industry and embedded devices such as instruments.  They’re on the price list and you should be able to get this information from your Microsoft retailer.

Keep the questions coming!


Reimaging Windows 10

Confused people

A question on Microsoft’s UK TechNet blog: “Do Reimaging Rights also apply to Windows 10 Professional?  I’ve a customer using desktops licensed with both Windows 7 and Windows 8.1.  Can I upgrade these machine and reimage them at a later time?”

The short answer is possibly.  As you can tell, we like to keep our advice helpful and in no way ambiguous.

So as I understand it, the scenario is that you have some devices licenced with Windows 7 and some with Windows 8.1.  You want to upgrade these machines to Windows 10 via the free upgrade offer.  In the future you may want to reimage these machines, for example to repurpose them or provide them to another employee.

There are some assumptions we need to make in order to answer this correctly as these subtleties make a difference to the rights and upgrade paths.  Firstly, which edition of Windows 7 and Windows 8.1 are currently installed?  We’ll assume they are Windows Pro.  We also need to know where you’re getting the Windows 10 media that you will use to reimage these machines.  Will it come from a Volume Licence (VL) agreement or will it be the media supplied via the Windows 10 upgrade offer?

 

Windows 10 reimage paths

 

Upgrading the Existing Windows 7 and Windows 8.1 Desktops to Windows 10

As we’ve discussed in How to Upgrade to Windows 10, Windows 7 and Windows 8.1 (Home and Pro editions) are eligible to benefit from the 1-year free upgrade offer.  If your desktop machines are upgraded within that year they have a perpetual (but not transferable) licence for Windows 10 and they are able to be reimaged or reinstalled with Windows 10.

Using Windows 10 Media as the Initial Upgrade Image

The Windows 10 free upgrade offer is aimed at consumers and most people will initiate the upgrade from their own pc.  However organisations with Windows Pro are eligible to take advantage of the offer and are unlikely to want to sit in front of each pc to upgrade it so upgrade media will be provided as part of the free upgrade offer.  This media can be used on a machine (or multiple machines) to initiate the upgrade process.  The media image can be customised like any other Windows image, for example via DISM (Deployment Image Servicing and Management) to include drivers, applications, etc..  During the upgrade process, a Windows 10 licence will be obtained from the Windows Store for the specific device.  The upgrade media is intended to be used to initiate the upgrade process from within a currently-activated, eligible Windows OS.  It shouldn’t be used as bootable media because the upgrade process validates the currently running OS to ensure it is eligible to be upgraded.

Using Windows 10 Free Upgrade Media to Reinstall or Reimage

As long as the specific device has been upgraded within the free offer year, Windows 10 can be reinstalled or reimaged on that device because the licence is tied to the motherboard, so even a hard drive upgrade is fine.  So in theory, reimaging using the Windows 10 upgrade offer media will be allowed but as stated earlier, the advice from Microsoft is that it can’t be used as bootable so that makes reimaging tricky.  Allowed: yes.  Technically possible: it’s not clear because the upgrade media isn’t available yet.

Using Windows 10 VL Media to Reimage

One key benefit of licensing Microsoft software under a Microsoft Volume Licensing program is the right for customers to use VL media to deploy a standard image of software across multiple licenced devices.  It doesn’t matter whether those devices are licenced under that particular VL program, an OEM or retail so long as certain eligibility rules are followed.  The main rule is VL media may be used to reimage devices as long those devices are already licensed for the edition and version being reimaged onto them.

As long as your devices have upgraded to Windows 10 Pro within the free upgrade period, you will be allowed to use VL media to reimage them.  If your VL licence is for Windows 10 Enterprise you must down-edition to Windows 10 Pro.

Get Proof

The Microsoft Product Terms document (a new document from July 2015 combining the Product List and Product Use Rights document) states “If a third party intends to re-image Windows on Customer’s separately licensed devices, Customer must first provide that third party with written documentation proving it has licenses for the software the third party will install.”  So to cover your backs in case of an audit, ensure you have proof that the current installations of Windows are valid.  With OEM, that should be easy as there’ll normally be a Certificate of Authenticity (COA) sticker on the device.

What if the Current Editions are Windows Home?

The Product Terms document states that down edition rights for Windows through Volume Licensing are from Enterprise edition to Pro (see the image below).  You cannot down-edition Windows in volume licensing to Home edition because they are different products and that’s against reimaging rules.  Therefore you won’t be able to use Windows 10 VL media to reimage devices if they are only licenced for Windows 10 Home (hence the big red block in the top right of our flowchart above).  Licensing is full of exception though and it is possible that rights to reimage by using a different version or edition may be granted in the EULA that came with your OEM version of Windows.

Windows Down Editon rights

One Last Point

The main points in this article are taken from the Product Terms document which hasn’t yet been updated for Windows 10 but as far as we’re aware the Windows 8.1 rules will apply, and the Licensing brief: Reimaging rights document from February 2015.  We’ve also included some information from Microsoft sources in the case of unreleased bits such as the Windows 10 media and as such, they must be viewed as unconfirmed.

We hope that’s clear but feel free to Tweet us or contact us if you have any questions.


Windows 10 FAQ and Licensing Video

Windows 10 screenshotThere’s lots of chatter about Windows 10 so we’ve posted a licensing call that we recorded for Microsoft which sets out the fundamentals of how Windows as a service will work, the editions of Windows 10, licensing Windows per-user instead of per-device and how customers can get the Windows 10 upgrade.

You can also read our earlier blog posts on Never Pay for Windows Again and How to Upgrade to Windows 10.

Some important highlights:

1 – Windows will be an evergreen service and devices on Windows Home and Pro will have Windows updated at no ongoing cost.

2 – Windows Home will be on what’s known as Current Branch which means those machines will get feature updates as soon as they’re released.

3 – Windows Pro and Windows Enterprise with Software Assurance (SA) will default to Current Branch but can be set to Current Branch for Business which allows them to defer feature updates for up to eight months.  If updates are not deployed within that time, the OS will become unsupported.

4 – Windows Enterprise is the only edition where customers can fix on a specific release (known as a Long Term Servicing Branch).

5 – Windows Enterprise without Software Assurance (SA) will NOT BE UPDATED.  The update facility (Current Branch or Current Branch for Business) is a Software Assurance benefit for Enterprise edition, not part of the Windows licence.  So Windows will only be kept up to date for Enterprise edition customers if they maintain their SA annuity.

6 – Windows 7, 8 and 8.1 devices can be upgraded at no cost for 1 year after the release of Windows 10.  Windows Enterprise is not eligible for this free upgrade.

7 – The upgrade licence is tied to the specific device and is not transferable.  For example if you bought Windows 8 retail, that can be transferred to another pc but the Windows 10 upgrade cannot be transferred.  Within the first year, you would need to transfer the Windows 8 licence to the new machine and then kick off the free upgrade again.  After the first year, if the new machine didn’t come with an OEM Window 10 then you would need to buy Windows 10 in order to install it on that device.

8- There will be downgrade rights so if you buy a device with Windows 10 you will be able to deploy Windows 8 or 7 in its place.  This varies according to the channel you purchase through.

9- We’d love to get some more questions so please contact us if you have any that you’d like us to answer.

 

 


Windows 10 – How to Upgrade

Windows 8.1Microsoft would quite like to get a billion devices onto Windows 10 so if you could help they would appreciate it.

You’ve probably heard a lot of chatter about Windows 10 being a free upgrade and for many customers that will be true for the first year.  Microsoft has a Windows 10 free upgrade program geared toward consumers, however many SMBs will also take advantage of it.  That’s fine; if their devices will run windows 10 then Microsoft are happy for them to do that.  Microsoft will offer a free upgrade to Windows 10 for qualified new or existing Windows 7, Windows 8 and Windows Phone 8.1 devices that upgrade in the first year.  After 1 year, you’ll need to buy a full-packaged product (FPP) or volume licence to install Windows 10.

There are things to be aware of for the upgrade so please read about the Windows 10 upgrade specifications.

Windows 10 upgrade paths

 

What do you notice from this eligibility list?  Windows Enterprise editions and Windows RT are specifically excluded.

Windows RT is likely being replaced with Windows 10 mobile edition anyway so more will become known on that in the next few months.  Windows 7, 8 and 8.1 Enterprise edition are not eligible for the free upgrade offer so how would those customers acquire Windows 10?

Customers with Software Assurance (SA) on their Windows licences have rights to Windows 10 Enterprise through the software assurance new version rights benefit.

In the days when you acquired Windows Enterprise by buying Windows Pro + SA, your underlying licence was Pro but even if you stopped SA you could retain perpetual rights to enterprise.  In this case you could revert to Pro edition and go for the free upgrade.  That does involve a reinstall though so not a nice option.

Or you could buy Windows 10 Enterprise + SA all over again.  Possibly not an option which will be greeted by cheers.

Or you could go for Windows 10 Enterprise without SA and stick with the Long Term Service Branch.

Limitations with the Upgrade

The Windows 10 licence created during the upgrade is a consumer licence that is tied to the device.  The licence will continue to work for reinstalling Windows 10 after the free upgrade period ends but only on that specific device.  so if you need to replace the hard drive or do a reinstall for any reason other than replacing the motherboard, it will work.

For volume licensing customers, the licence created is not a Volume Licence (VL) and will not be in VLSC (Volume Licensing Service Centre).  Whilst there won’t be any differences in the end-user experience between the free upgrade and a new VL purchase of Windows 10, the licence is different.  If you buy Windows 10 Pro through VL, you could not use the image or keys from the VLSC to apply the upgrade for free to other, unlicenced machines.  At present the Windows 10 Pro Upgrade licenses will be priced the same as the existing Windows 8.1 Pro Upgrade licences in case you do want to buy the full edition.

A couple of last points; even though customers on Windows 8 will get a lot of nudges to upgrade to Windows 10, Microsoft will not force people to upgrade.  They can remain on Windows 7, 8 or 8.1 and the support lifecycle for those remains in place.

Education customers have the same criteria.  Upgrade goes by the eligibility of the device and installed operating system; nothing special or limited for education.

See part 2 of this blog post for information on how Windows 10 is becoming an evergreen service.


Never Pay for Windows 10 Again

Windows 8.1

Will Windows 10 be the last ever version?  Is Windows 10 going to be free?  Can you plan a surprise birthday party for a psychic?  Well, let’s tackle the first question here and the second question in our how to upgrade to Windows 10 blog post.

Never Pay for Windows Again

Currently, you might buy a pc and it will come with Windows preinstalled.  You’ve paid for the OEM (original Equipment Manufacturer) licence of Windows.  You’ll get feature updates and security patches from time to time and you can choose to install them or hide them.  It’s up to you (or you organisation’s IT policy).

With Windows 10, you won’t have a choice.  Windows updates will be applied when they’re ready.  So in a way, Windows 10 will be the last version because you will never have to pay for the next version of the client OS on the same pc; new features will just be installed.  If you need to buy a new machine, you’ll pay for the OEM licence as part of the pc’s purchase price and then Windows will just be kept up to date for the lifetime of the device.

You may be concentrating on the negative here that you won’t get a choice and must install new features.  Think about two huge positives though:

  1. you never need to pay for Windows again on the same machine and you’ll always have the latest version
  2. Software vendors and developers can almost guarantee that 90% of Windows users will have the same build

The second point there should make you smile if your pc has ever crashed or you’ve needed to phone support because an application isn’t working.  There are so many combinations of OS, patches, drivers, runtime files and versions around that reliability and consistency are devilishly hard to achieve.  Applications and peripherals should work far better if the manufacturers and developers can work to a stable and single platform.  Sounds a bit Apple-like doesn’t it?

Why is Windows Becoming a Service?

The world of software is changing to cloud aka software as a service.  With that change comes different release cadences.  If you’ve been in IT for a while you’ll be familiar with the terms 3.5 inch floppy, modem and three-year release cycles.  Office 365 has a monthly release cadence.  Azure enjoys weekly updates.  This is the way of the world; goodbye versions and hello evergreen services.  Innovation has become faster and users expect new features quicker.

What if I Don’t Want to Automatically Install Updates?

Microsoft thinks Windows 10 is going to have three demarcations of users: consumers, business users and mission-critical business systems.  For each type there is something known as a ‘branch’.

Windows 10 update Branches

 

Consumers will be subject to the Current Branch and will receive Windows updates as they are released.  Of course, they will have gone through extensive testing via engineering builds, internal testing, early adopters and the Windows Insider program beforehand so several millions of users will already have installed these updates.

Business Users will default to Current Branch but have the option to select Current Branch for Business (CBB).  This allows them to defer feature updates for up to eight months after they’re released to the Current Branch.  This provides ample time for testing, compatibility work and fixes and just to wait and see how the hundreds of millions of Current Branch users get on with the updates.  The updates can be deferred but they will need to be installed within that eight-month timeframe.  Organisations will be able to control and manage how updates (including critical and security updates) are deployed using tools such as System Centre Configuration Manager, Windows Server Update Services or a new Windows 10 service called Windows Update for Business.

Mission-critical systems such as medical, aviation, etc. have the option to deploy point-in-time releases known as Long Term Service Branch (LTSB).  These will not be updated with new features but will have security and critical updates although the organisation can manage and control the distribution of these updates.  LTSB releases will be supported for at least 5 years (10 years if the customers has software assurance).  New LTSB releases will be made available every two-three years and customers will have the option whether to install them or not.

In short, if you don’t want to receive Windows OS updates, you will need to be on the LTSB and that requires certain Windows editions.

Long Term Service Branch is only Available for Windows Enterprise edition

Windows 10 editions and update branches

 

Windows Home edition must be on Current Branch.  Windows Pro can be on either Current Branch or Current Branch for Business.  This means that both of these editions will be updated (CBB allows the updates to be deferred but only for up to 8 months).

Windows Enterprise edition is available with or without software assurance.  Windows Enterprise without SA allows the customer to deploy a point-in-time LTSB release, or previous ones (downgrade rights in other words) and for that release to still be supported for 5 years.  Windows Enterprise edition with SA also gives customers the rights to new LTSB release when they become available (every 2-3 years).  They can choose whether to install new releases or not.  SA also means the customer gains extended support so their chosen release will be supported for 10 years.

One important point to note is that Enterprise edition without SA will not enjoy updates on Current Branch either.  Customers with Home and Pro editions will always get the latest features for the life of the device.  Enterprise edition without SA will not.  The release that’s installed will eventually become out of date and the customer will need to buy a licence again to update.

Windows 10 Enterprise Edition with SA is available through all Microsoft Volume Licensing Programs (Open, Open Value, Select+, MPSA, EA, etc.)