A question from David in Romford: How does a partner activate the Office 365 control panel for all their clients?
The partner features enable you to act as a delegated admin on behalf of your customer’s account; useful tasks such as adding new users, assigning licences, resetting passwords and raising support calls to Microsoft. The partner features also allow you to create and send purchase offers and trial invitations for Office 365 plans and packages.
The process of activating the partner features is simple enough to set up but varies depending on whether you have an online account (Intune or Office 365) already or not.
I explain the process in Webinar 2 of the Building an Office 365 Practice series we ran in conjunction with Ingram Micro (partner features are explained at 40’44 into the video). You can also view a (slightly outdated) presentation from Microsoft which includes a bit more detail and extra screenshots.