The aim of this page is to set out how Imageframe will use and protect any personal information you choose to supply to us online, via phone, email, in any other correspondence or from third parties.
Personal data is information that relates to identifiable living individuals.
Imageframe aims to act at all times in full accordance with current legislation and meet current best practice with regard to the processing of personal data. We are committed to safeguarding your personal information.
Collection of personal data
We do not collect sensitive personal data such as data regarding health information, race, religious beliefs and political opinions.
Use of personal data
We only use your data for the purposes for which it is provided, such as administering training, or where there is a lawful basis.
– Offering you a more personalised service
– Responding to enquiries you make
– Client administration
– Website analysis
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies however this may affect the functioning of the website.
Credit and debit card information
If you use your credit or debit card to pay for services or products from us, we will ensure that this is done securely through our third-party payments processor. We do not store your credit or debit card details at all following the completion of your transaction. If we receive an email containing any credit or debit card details, it will be deleted, no payment will be taken and you will be notified about this.
If you actively provide your consent to us along with your email address, postal address or telephone number we may contact you about something we feel may interest you. This might be a newsletter, a special offer, a promotion or a new training service or event. You may opt out of receiving this information at any time by clicking the unsubscribe link in our emails.
We will not share or sell your personal data with any third party for marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us.
We may need to share your information with “data processors” such as our service providers, associated organisations and agents who act under our instruction. We do not allow these organisations to use your data for their own purposes and will take care to ensure that they keep your data secure.
Our website and communications may contain links to the websites of third parties and other organisations. If you follow any of these links, please note that they have their own privacy policies and we do not accept any responsibility or liability for them.
Storage and correction of personal data
If you opt-out of marketing communications we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
You may request a copy of the data we hold about you at any time, by emailing firstname.lastname@example.org. We may charge a nominal fee for the provision of this information.
If you believe that any of the information we hold about you is incorrect, please contact us immediately and we will always endeavour to correct our information swiftly.